Frequently Asked Questions

What is your policy for accommodating children and extra bed guests?

The rent price is for the whole apartment, per night. Please announce the total number in advance. The maximum capacity of each type of apartment is described here.

Do you accept pets?

You are welcome to bring a pet with no weight limit. Please request booking with your pet in advance and please follow the rules for pets in the common areas. We will apply a small fee at the end of the stay. More information can be found here.

What are the conditions for using the parking lot?

Parking on the Kaliakria grounds is free, no advance reservation is required.

Do you have a charging station for electric cars?

We do not have a designated station yet. If needed, use the electric sockets next to the car parking at no extra cost.

Do you have apartments for guests with limited mobility?

Kaliakria Resort has apartment adapted for guests with mobility difficulties. Please request wheelchair accessible accommodation in advance. Our staff will assist you and help to make your stay as comfortable as possible.

Can I book a specific apartment, building or floor?

We will do our best to accommodate your request when possible. However, However, we could not guarantee their availability. If a specific apartment you request is available, we apply an additional fee – for more information please contact reservations@kaliakria.com

Where are you located and how can I reach you?

From Varna airport

From the airport take the exit toward Aksakovo, road A29. After the steep section turn right in direction Kumanovo. At the T-junction at Kichevo turn left in direction Albena. At Obrochishte (T-junction) take left again towards Durankulak, road E87 driving uphill. Go straight at the Balchik roundabout, following the road to Kavarna. After about 15km take the turn for the village Topola at the second sign indicating TOPOLA, then left after the Kaliakria sign. There is also a second route to Kaliakria Resort from the airport through Varna city centre, past Zlatni Piassatsi (Golden Sands), Kranevo and Albena, then following the panoramic sea-side road to Balchik, past the palace of the Romanian Queen and its botanical gardens, driving through the centre of Balchik and past its port. After Balchik the panoramic road goes in direction Kavarna. There is a right turn in the village of Topola by the sign for Kaliakria. This route is slightly longer, roughly about 70 km.

From Burgas airport

The distance is about 130km along the Black Sea shore on road E87. The route takes about two hours and goes through Nessebar, Cap Emine and Varna.

From Bucarest

There are two different routes: over the Danube bridge at Rousse or through Constanta and the Durankulak check point. The Distance is about 370 km which can be taken for approx. four hours.

From Constanta

There is an international airport in Constanta. The route, about 110km, goes through Mangalia from Constanta along the land border with Bulgaria, through check point Durankulak, past the Durankulak and Shabla nature reserve lakes. The road is E87, follow it south in direction Kavarna. Go past the turning for Kavarna, then look out for the Topola sign and turn left at Topola village, then left again at the sign for Kaliakria.

Our coordinates are N 43.41751273426314 E 28.277632439248126

What time is check in and what time is check out ?

Check-in is after 15.00 and check-out is before 12.00.

Can I request early check-in and late check-out?

Depending on availability we will offer both services. Please ask at reception. There is no extra charge for check-in between 13.00 and 15.00 and check-out before 13.00.

Can I check-in late in the evening?

During the months of July and August, the reception is open until 00.00. May, June and September, the reception is open until 20.00. After the reception opening hours, the night security will take care of accommodating late arriving guests. Late arrival guests we are kindly requested to register the next day at reception.

Should I reserve a table in a restaurant?

All three restaurants at Kaliakria Resort are very popular. We recommend you make a reservation in advance. For El Balcon Del Mundo, we advise you to reserve a table at least a week in advance.

Do you have smoking rooms?

By law, all hotel rooms in Bulgaria are non-smoking. All suites have spacious terraces where smoking is allowed.

Is there internet in the apartments and common areas?

Wireless internet is available to all guests in the suites, restaurants and bars and at reception.

Do the apartments have hairdryers, irons and ironing boards?

All apartments are equipped with hairdryers, irons and ironing boards.

Do you offer laundry and dry cleaning services?

We can offer laundry upon prior request. The standard service time is between 24 and 48 hours.

What are the restaurant hours?

• El Balcon del Mundo – every day from 8:00 to 23:00
• The Garden Bistro & BBQ – every day (except Wednesdays) from 18:00 to 23:00
• Terrazza – every day (except Tuesday) from 19:00 p.m. to 23:00 p.m.
• The Pool-bar & BBQ – every day from 10:00 to 18:00 with lunch served between 13:00 and 15:00

What are the opening hours of the gym and massage studio?

  • The gym is open 24 hours a day. Please pick up key from reception.
  • Massages can be booked for Fridays, Saturdays and Sundays at reception.

How can I pay for my accommodation?

Payments can be made in cash and by card (Visa, Mastercard, Maestro). Card payments are charged in Bulgarian leva. The official exchange rate is 1.95583 leva for one Euro. Please note that banks may charge additional fees.

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